Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Speed, Ankolo, etc etc

Do You Ship Internationally?

No, just within Malawi

How Long Will It Take To Get My Package?

It depends on where your package is coming from and whom you are dealing with

PAYMENT

What Payment Methods Are Accepted?

Mpamba, Airtel Money, Paypal, Bank Transfer etc etc

Is Buying On-Line Safe?

With MCCCI, yes it is very secure and easy to track your online business activities.

Order & Retunrs

How do I place an Order?

Simple add the item you are interested in to your cart and checkout using your preferred payment system.

How Can I Cancel Or Change My Order?

Simply go to your cart and remove any unwanted items before you checkout.

Do I need an account to place an order?

Yes! In order to avoid fraudsters and thieves, we require that you should have an account with us.

How Do I Track My Order?

Once to press an order, you will be given a tracking code which you can use to track where your good are through your preferred courier

How Can I Return a Product?

Contact us through refund@mcccivirtualtrade.mw or Call (265) 01 871 988/813 or 0999970950/951
We’re Here to Help ! Contact us

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